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How to delete your Sentra account

You can delete your account entirely within the app. Here's exactly how, and what it does.

Steps

  1. Open Sentra and make sure you’re signed in.
  2. Go to the Account tab (bottom navigation).
  3. Tap Account & Security.
  4. Scroll to the bottom and tap Delete account.
  5. In the confirmation dialog, tap Delete.

What happens when you delete your account

Deleting your account immediately signs you out and blocks all further access to your account from every device — this can't be undone from within the app.

Deletion deactivates your account rather than instantly erasing every record. Some information — including subscription and payment records — is retained for operational and financial record-keeping reasons rather than deleted immediately. Sentra's in-app confirmation says to contact support if you want your data permanently erased; a direct support contact isn't publicly available yet (see Support), so this option isn't fully in place today. We don't have a fixed, published retention period to give you here.

In the app's own words

“This deactivates your account — contact support if you want your data permanently erased. This can't be undone from the app.”

Your subscription

Deleting your account does not cancel an active subscription. If you have one, cancel it separately — from Settings → Subscription in the app, or directly through Google Play or the App Store if that's where you subscribed — before or after deleting your account, so you're not charged again.

Can't use the app, or need help?

Contact support

A direct support contact isn't published yet — it will be available here once Sentra launches publicly.